Major Problems with Cadillac SRX Derived from Complaints & Recalls

Learn about the common problems with a used Cadillac SRX to avoid purchasing a bad year of the model.

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Best and Worst Years for Cadillac SRX

Explore the chart showing how many complaints have been filed for each year of Cadillac SRX.

Model Year Complaints
2016 SRX
33
2015 SRX
165
2014 SRX
177
2013 SRX
239
2012 SRX
241
2011 SRX
261
2010 SRX
353
2009 SRX
26
2008 SRX
42
2007 SRX
49
2006 SRX
61
2005 SRX
116
2004 SRX
200

Worst 3 Cadillac SRX complaints

2013 Cadillac SRX SERVICE BRAKES Victims: 10 Mileage: 8700 miles

2005 Cadillac SRX SUN/MOON ROOF ASSEMBLY Victims: 6 Mileage: 18000 miles

2011 Cadillac SRX AIR BAGS Victims: 3 Mileage: 60000 miles

Browse Cadillac SRX complaints by category

Problems with EXTERIOR LIGHTING, ELECTRICAL SYSTEM and POWER TRAIN are the most frequent issues recorded by the NHTSA from Cadillac SRX owners.

Problem Category Number of Problems
EXTERIOR LIGHTING
turns signals fail to work consistently when temperature drops below 20 degrees. car has been in for service and replacement...
831
~ 53990 miles
ELECTRICAL SYSTEM
the cue touchscreen does not work half the time....
224
~ 48660 miles
POWER TRAIN
car was making whistling/howling sound between 30mph-45mph. thought possibly a breaking in issue but continued after 1200 miles and was...
149
~ 59050 miles
UNKNOWN OR OTHER
on inclined or hilly terrain the car rolls back even if in drive. after a complete stop due to traffic...
144
~ 50727 miles
ENGINE
i've been having the same problem as another driver with the exact same situation. it seems like we're both having...
131
~ 70694 miles
ELECTRONIC STABILITY CONTROL
while driving on the highway the stabilitrak and check engine warning indicator lights come on. next a warning reads "engine...
98
~ 78095 miles
SERVICE BRAKES
while driving on the interstate 8/6/15 my 2 week old 2015 cadillac srx (650 mileage) suddenly accelerated and continued to...
87
~ 70241 miles
STEERING
i'm writing to you about an incident that took place on may 18 2019. my husband and i were traveling...
74
~ 60134 miles
VEHICLE SPEED CONTROL
tl* the contact owns a 2014 cadillac srx. while driving approximately 5 mph the vehicle accelerated independently and without warning....
72
~ 33951 miles
AIR BAGS
-i was traveling south on fm miles north of miami tx when a deer ran out in front of me....
63
~ 52653 miles
VISIBILITY/WIPER
tl* the contact owns a 2015 cadillac srx. while driving 45 mph the sun roof shattered. there were no injuries....
58
~ 45952 miles
SUSPENSION
takata recall rear toe link adjuster. i was traveling in the vehicle with my daughter on the feeder of beltway8...
55
~ 55706 miles
BODY > STRUCTURE
driving and sitting still during heavy rainfall water starts leaking into vehicle on right side below the glove compartment. the...
52
~ 50771 miles
SUN/MOON ROOF ASSEMBLY > VISIBILITY
tl* the contact owns a 2015 cadillac srx. while driving 45 mph the sun roof shattered. there were no injuries....
35
~ 33543 miles
ENGINE AND ENGINE COOLING
tl* the contact owns a 2014 cadillac srx. while driving 75 mph the vehicle stalled without warning. the failure occurred...
30
~ 42835 miles
HEADLIGHTS > EXTERIOR LIGHTING
tl* the contact owns a 2015 cadillac srx. the contact stated that the low beam headlights were very dim and...
28
~ 47953 miles
WHEELS
my 2015 cadillac srx wheel cladding hub caps are coming off. took to dealer hendrick cadillac norfolk va. because the...
23
~ 64691 miles
TRACTION CONTROL SYSTEM
on 2 separate occasions with 2 different drivers this rear wheel drive vehicle with "a" traction rated tires lost control...
23
~ 54838 miles
SEATS
to my knowledge recall for seats out board correction not performed before taking delivery on 12/26/2014. i'm making an appt....
20
~ 37571 miles
STRUCTURE
this vehicle is equipped with blind spot sensors and the ones located on the passenger side of the vehicle have...
20
~ 33713 miles
FUEL/PROPULSION SYSTEM
when entering the street from my driveway the transmission failed to engage for four to five seconds. this has happened...
19
~ 27259 miles
AUTOMATIC TRANSMISSION > POWER TRAIN
tl* the contact owns a 2012 cadillac srx. the contact stated when she exited the vehicle she locked the doors...
17
~ 14821 miles
SEAT BELTS
tl* the contact owns a 2013 cadillac srx. while entering the vehicle and attempting to put on the driver's seat...
13
~ 65538 miles
ENGINE > ENGINE AND ENGINE COOLING
tl* the contact rented a 2010 cadillac srx. while driving at speeds of 20 mph the engine stalled and the...
13
~ 64275 miles
HATCHBACK/LIFTGATE > BODY > STRUCTURE
tl* the contact owns a 2015 cadillac srx. while driving at a low speed the hatch independently opened struck the...
12
~ 41449 miles
SERVICE BRAKES, HYDRAULIC
information redacted pursuant to the freedom of information act (foia) 5 u.s.c. 552(b)(6) to whom it might concern: i'm a...
11
~ 32465 miles
REAR > SUSPENSION
tl* the contact owns a 2011 cadillac srx. the contact stated that the service rear axle warning indicator illuminated. the...
10
~ 60435 miles
FUEL SYSTEM, GASOLINE
after coming to a stop sign or traffic light i will try to push my gas pedal and the srx...
10
~ 32210 miles
VISIBILITY
tl*the contact owns a 2008 cadillac srx. the contact stated that the sun shined on the vents and created a...
10
~ 32912 miles
EQUIPMENT
my cue screen has become unresponsive and i can no longer link my cell phone use the gps for driving...
8
~ 37144 miles
TIRES
i purchased a new 2014 cadillac srx. after less than two years and 24 728 miles the dealer tells me...
8
~ 36159 miles
PRESSURE MONITORING AND REGULATING SYSTEMS > TIRES
i had a blow out on the ohio turnpike. it was at that time i first came to know cadillac...
7
~ 24516 miles
INSTRUMENT CLUSTER/PANEL > ELECTRICAL SYSTEM
tl* the contact owns a 2013 cadillac srx. the contact stated that the cadillac user experience (cue) screen was cracked....
5
~ 47903 miles
HYDRAULIC POWER ASSIST SYSTEM > STEERING
tl* the contact owns a 2012 cadillac srx. the contact stated when she exited the vehicle she locked the doors...
5
~ 10180 miles
SIDE/WINDOW > AIR BAGS
my name is[xxx] and i represent[xxx] and her family. she leased a cadillac srx on july 6 2010. on december...
5
~ 17909 miles
DIFFERENTIAL UNIT > DRIVELINE > POWER TRAIN
tl*the contact owns a 2008 cadillac srx. while driving at night the headlights were inadequate to view objects outside of...
5
~ 56312 miles
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2011 cadillac srx. while driving approximately 15-30 mph the anti-lock brake system started to hesitate...
4
~ 31825 miles
ROOF AND PILLARS > BODY > STRUCTURE
tl* the contact owns a 2010 cadillac srx. the contact stated that water leaked into the vehicle from the moon...
4
~ 20907 miles
TREAD/BELT > TIRES
tl* the contact owns a 2013 cadillac srx equipped with michelin latitude tour tires size: 235/55/r20. the tires were manufactured...
4
~ 5454 miles
EQUIPMENT ADAPTIVE/MOBILITY
ongoing issues with the vehicle transmission and speedometer since the vehicle was purchased. the vehicle was returned to legacy chevrolet...
4
~ 40467 miles
CONTROL MODULE (TCM, PCM) > AUTOMATIC TRANSMISSION > POWER TRAIN
2013 cadillac srx. consumer writes in regards to acceleration problems. *smd the consumer stated he was involved in head-on collision...
4
~ 9192 miles
LUGS/NUTS/BOLTS > WHEELS
2012 cadillac srx. consumer writes in regards to steering problems and lug nuts failure. *smd the consumer stated his wife...
4
~ 11350 miles
LATCHES/LOCKS/LINKAGES
i parked my 2011 cadillac model srx in the garage and walked away from it and closed my garage door....
4
~ 3881 miles
MECHANICAL > EQUIPMENT
2008 srx - vibration and engine stopping. *tr...
4
~ 37568 miles
SEAL > AXLE SHAFT > AXLE ASSEMBLY
2007 cadillac srx locked down while driving. consumer stated that he lost control of the vehicle due to this failure...
4
~ 57225 miles
EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
exhaust pipe so hot after driving that it burned my knee when brushed against it taking items out of rear
4
~ 22598 miles
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
while leaning inside of the vehicle the exhaust pipe burned the occupant's leg. please provide additional information. *jb *ts...
4
~ 9721 miles
TURN SIGNAL > EXTERIOR LIGHTING
tl* the contact owns a 2014 cadillac srx. the contact stated that the driver's side turn signal failed. the vehicle...
3
~ 22333 miles
NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) > ELECTRICAL > EQUIPMENT
tl* the contact owns a 2013 cadillac srx. while operating the vehicle the backup camera and navigation system failed to...
3
~ 32693 miles
DOOR > BODY > STRUCTURE
i opened the rear lift gate from inside the car . i had just parked curbside at my 13...
3
~ 54674 miles
FRAME AND MEMBERS > STRUCTURE
i was t-boned on the right side of the car. i was traveling about 10-15 mph. the vehicle that hit...
3
~ 29901 miles
FRONT > SUSPENSION
the struts on the vehicle ( front) wear down completely to fast from purchase. it is more like you are...
3
~ 16967 miles
SENSOR/CONTROL MODULE > FRONTAL > AIR BAGS
tl*the contact owns a 2007 cadillac srx. the contact stated that the advanced air bag lights illuminated intermittently when her...
3
~ 4567 miles
TRANSFER CASE (4-WHEEL DRIVE) > POWER TRAIN
while test driving a new cadilac srx equipped with automatic all wheel drive v-8 engine and 20" tires (oversided the...
3
~ 80300 miles
ACCELERATOR PEDAL > VEHICLE SPEED CONTROL
brake pedal is angled towards and too close to the accelerator pedal. at least twelve times consumer stepped on
3
~ 61 miles
SUPPORT DEVICE/STRUT > HATCHBACK/LIFTGATE > BODY
tl* the contact owns a 2011 cadillac srx. while using the remote key fob the hatch failed to operate. the...
2
~ 76500 miles
DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
tl* the contact owns a 2013 cadillac srx. upon starting the vehicle the defogger failed to operate due to the...
2
~ 41000 miles
CAMERA SYSTEM > BACK OVER PREVENTION
tl* the contact owns a 2012 cadillac srx. while reversing at 3 mph in the rain the contact noticed that...
2
~ 25000 miles
WHEEL BEARING > FRONT > SUSPENSION
2010 cadillac srx. consumer requests reimbursement because the left front hub bearing was not secure after putting on new tires.
2
~ 54958 miles
STABILIZER BAR > FRONT > SUSPENSION
tl* the contact owns a 2010 cadillac srx. the contact stated that while driving 65 mph the stabilizer and brake...
2
~ 35800 miles
FRONT > SEAT BELTS
tl* the contact owns a 2010 cadillac srx. the contact stated that on two separate occasions while attempting to park...
2
~ 4850 miles
PARKING BRAKE
information redacted pursuant to the freedom of information act (foia) 5 u.s.c. 552(b)(6) to whom it might concern: i'm a...
2
~ 8600 miles
12V/24V/48V BATTERY > ELECTRICAL SYSTEM
tl*the contact owns a 2010 cadillac srx. while driving 35 mph the lights on the instrument panel suddenly turned off....
2
~ 8509 miles
FRONTAL > AIR BAGS
for the past few months our cadillac srx model year 2008 has experienced the passenger side airbag system being automatically...
2
~ 31101 miles
WIRING > ELECTRICAL SYSTEM
turned key to start truck smoke came out of ac vents and steering column acrid odor accompanied smoke. shut key...
2
~ 3250 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT
dt:the contact owns a 2005 cadillac srx. hls his wife parked the vehicle and the steering wheel locked. she could...
2
~ 2644 miles
SWITCH > IGNITION > ELECTRICAL SYSTEM
dt:the contact owns a 2005 cadillac srx. hls his wife parked the vehicle and the steering wheel locked. she could...
2
~ 7850 miles
ELECTRICAL > EQUIPMENT
while test driving a new cadilac srx equipped with automatic all wheel drive v-8 engine and 20" tires (oversided the...
2
~ 28450 miles
PEDALS AND LINKAGES > SERVICE BRAKES, HYDRAULIC
brake pedal is angled towards and too close to the accelerator pedal. at least twelve times consumer stepped on
2
~ 57 miles
SEAT HEATER/COOLER > FRONT ASSEMBLY > SEATS
tl* the contact owns a 2013 cadillac srx. when the seat warmer was activated the seat caught fire. the contact's...
1
~ 53232 miles
CAMERA > SENSING SYSTEM > BACK OVER PREVENTION
tl* the contact owns a 2013 cadillac srx. while operating the vehicle the backup camera and navigation system failed to...
1
~ 50000 miles
TAIL LIGHTS > EXTERIOR LIGHTING
tl* the contact owns a 2012 cadillac srx. while reversing at 3 mph in the rain the contact noticed that...
1
~ 50000 miles
CATALYTIC CONVERTOR > EMISSION CONTROL > EXHAUST SYSTEM
tl* the contact owns a 2005 cadillac srx. the contact stated that the check engine indicator illuminated. the vehicle was...
1
~ 108000 miles
EXTERIOR > REARVIEW MIRRORS/DEVICES > VISIBILITY
2016 cadillac srx. consumer writes in regards to rear mirrors visibility issues. *smd the consumer stated due to the placement
1
HUBCAP/COVER > WHEELS
tl* the contact owns a 2010 cadillac srx. while driving at an unknown speed the wheels seized. the accelerator pedal...
1
~ 65000 miles
HUB > WHEELS
tl* the contact owns a 2010 cadillac srx. while driving at an unknown speed the wheels seized. the accelerator pedal...
1
~ 65000 miles
INTERIOR LIGHTING
tl* the contact owns a 2012 cadillac srx. while driving at various speeds and attempting to accelerate the vehicle stalled...
1
~ 35000 miles
HINGE AND ATTACHMENTS > HATCHBACK/LIFTGATE > BODY
tl* the contact owns a 2011 cadillac srx. upon opening the rear hatch door it started to close by itself...
1
~ 120000 miles
INTERIOR/UNDER DASH > WIRING > ELECTRICAL SYSTEM
tl* the contact owns a 2005 cadillac srx. while driving at 35 mph the traction light illuminated on the instrument...
1
~ 108295 miles
POWER WINDOW DEVICES AND CONTROLS > VISIBILITY
i purchased this vehicle in may of2012. both headlamps are filled with moisture and condensation causing pooling on the floor...
1
VALVE > TIRES
i purchased a new 2014 cadillac srx. after less than two years and 24 728 miles the dealer tells me...
1
~ 24728 miles
HOOD > BODY > STRUCTURE
this morning i was parked in a lot outside of a store with my trunk open. i was leaning in...
1
~ 20690 miles
IGNITION > ELECTRICAL SYSTEM
tl* the contact owns a 2012 cadillac srx. the contact stated that the vehicle was equipped with an auto start...
1
~ 4000 miles
RADIO/TAPE DECK/CD ETC. > ELECTRICAL > EQUIPMENT
my radio doesn't always work. it seems that i can hear the sirius radio stations but the i cannot hear...
1
~ 500 miles
POWER ASSIST > SERVICE BRAKES, HYDRAULIC
2005 cadillac srx. consumer writes in regards to vehicle jerking bucking and stalling while driving. *smd the consumer stated he...
1
CONTROL UNIT/MODULE > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
in march2013 i almost had an accident because my brakes would not stop the vehicle i swerved over to the...
1
~ 83000 miles
EXTERNAL > WARNINGS > BACK OVER PREVENTION
when i put the srx into reverse the back up camera does not come on for 3 to 4 seconds....
1
HUB > FRONT > SUSPENSION
tl* the contact owns a 2004 cadillac srx. the contact stated that when she tried to engage the brake pedal...
1
~ 95000 miles
DRIVELINE > POWER TRAIN
scratching noise from front tires. i have complained several times. at first service department claimed not to hear it now...
1
~ 20000 miles
CARRIER/RACK > MECHANICAL > EQUIPMENT
tl*the contact owns a 2010 cadillac srx. the contact stated that the luggage rack rubber chrome strip on the top...
1
~ 10000 miles
CALIPER > DISC > FOUNDATION COMPONENTS
tl* the contact owns a 2008 cadillac srx. while driving at approximately 25 mph the contact noticed a rattling sound...
1
~ 51300 miles
BEAD > TIRES
tl*the contact owns a 2009 cadillac srx with goodyear eagle rsa 235/65/17 255/60/17 original equipment tires. the contact stated that...
1
~ 37000 miles
STARTER ASSEMBLY > ELECTRICAL SYSTEM
tl*the contact owns a 2010 cadillac srx. the contact attempted to start the vehicle but it did not responded. she...
1
~ 367 miles
SERVICE BRAKES, AIR
1. no braking when start cadillac srx 2008 after sitting for more than 3 hours. june 2009 2. took to...
1
~ 27000 miles
DRIVESHAFT > DRIVELINE > POWER TRAIN
tl*the contact owns a 2008 cadillac srx. while driving approximately 35 mph the contact noticed that the vehicle was pulling...
1
~ 9000 miles
DELIVERY > FUEL SYSTEM, GASOLINE
stopped at gas station shut car off sat in car for a few minutes talking on cell when suddenly a...
1
~ 61000 miles
TANK ASSEMBLY > STORAGE > FUEL SYSTEM, GASOLINE
tl*the contact owns a 2006 cadillac srx. in december of 2008 the contact heard a loud metal noise coming from...
1
~ 18547 miles
RIM > WHEELS
tl*the contact owns a 2004 cadillac srx. the contact stated that the tpms warning indicator would illuminate on the instrument...
1
~ 81037 miles
AXLE HUBS > POWER TRAIN
i recently had a problem with my cadillac srx because the left wheel assembly failed and my tire literally fell...
1
MASTER CYLINDER > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
dt*: the contact stated while the vehicle was parked in a lot a fire erupted from the front under hood...
1
~ 25000 miles
LATCH CONNECTOR/CLIP > CHILD SEAT
latch system on 2005 cadillac srx cannot be used with car seats....the latches are too high up to allow for...
1
ANTI-THEFT DEVICES > ELECTRICAL > EQUIPMENT
dt: the vehicle will shut down starting with air conditioner. then a warning light will come on system theft service....
1
~ 5287 miles
BUMPERS > BODY > STRUCTURE
dt: approached red light with someone in front who with zero speed. due to the plastic grill substained damage to
1
~ 11000 miles
ANTI-THEFT DEVICE > COLUMN LOCKING > STEERING
dt:the contact owns a 2005 cadillac srx. hls his wife parked the vehicle and the steering wheel locked. she could...
1
INTERIOR > REARVIEW MIRRORS/DEVICES > VISIBILITY
while driving the rear view mirror failed. this caused poor visibility. the rear view mirror dimmer function failed as well....
1
POWER STEERING FLUID > HYDRAULIC POWER ASSIST > STEERING
dt: while driving consumer was turning in from an intersection and the power steering pump went out and vehicle hit...
1
~ 10000 miles
WINDSHIELD > VISIBILITY
my wife was driving north on i-75 about 70mph in her cadillac 2004 srx. the sunroof was completley opened and...
1
~ 2500 miles
GASOLINE > ENGINE > ENGINE AND ENGINE COOLING
no start engine run rough and shuts off. *nm...
1
~ 1857 miles
GLASS, SIDE/REAR > VISIBILITY
while driving at highway speeds and when the back windows are opened there is a severe amount of turbulence. the...
1
~ 2700 miles
OWNERS/SERVICE/OTHER MANUAL > OTHER > EQUIPMENT
cadillac is unable to supply a center seat armrest restraint strap for the 2004 cadillac srx vehicles. this is a...
1
STEERING WHEEL/HANDLE BAR > STEERING
while test driving a new cadilac srx equipped with automatic all wheel drive v-8 engine and 20" tires (oversided the...
1
~ 900 miles
COLUMN > STEERING
while test driving a new cadilac srx equipped with automatic all wheel drive v-8 engine and 20" tires (oversided the...
1
~ 900 miles

FAQ

What year Cadillac SRX is the most reliable?

Speaking of the models produced in the last 13 years, Cadillac SRX models of 2009, 2016, 2008 year of manufacture have had the least number of complaints.

What year was a bad year for Cadillac SRX?

Cadillac SRX models of 2010 and 2011 are probably the years to be avoided like the plague due to a higher than an average number of issues reported.

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    CARTMAN 148 Piece Automotive and Househo...

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    • Durable and Corrosion-Resistant: All tools in the kit...


Cadillac SRX specs
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Performance

Engine
0-60 times
Horsepower
Upgrades

Exterior

Wheels
Wheel Interchange
Bulbs
Dimensions
Ground clearance
Weight
Upgrades

Interior

Steering wheel
Speakers size
Upgrades

Maintenance

Towing Capacity
Oil Capacity
Wipers size
Fuses
Gas tank size
Battery size
Gas type
Safety ratings
Complaints
Generations
Upgrades
Manuals
Mpg

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